Service Center

Online claim notification

To report a claim, please complete the online claim form below.
If necessary, you will also find the appropriate answer to your request in our FAQ.

What type of damage would you like to report? *

* This information is needed to process your request.

Travel insurance from Allianz Travel protects you from the consequences of unplanned events and ensures that you can enjoy your holidays without worries.

Allianz Travel Switzerland (formerly Allianz Global Assistance & ELVIA) is part of the Allianz Partners Group, the world's leading provider of travel cancellation insurance, travel protection and assistance services. With more than 21,500 employees on five continents and a network of over 900,000 specialists, Allianz Partners Group is available to its customers around the globe, 365 days a year, around the clock.

Decades of experience with insurance cover and assistance services from a single source are among the company's strengths. That's why our customers trust in our experience and immediate assistance.

  • Swiss 24-hour emergency call centre
    friendly and professional
  • Telemedical consultations and medical assistance
    around the clock worldwide in the event of illness or accident
  • Accident and breakdown assistance
    in Switzerland and throughout Europe
  • High sums insured
    including assumption of health care costs abroad up to CHF 1 million
  • Travel luggage coverage
    including cover for cameras, laptops and sports equipment
  • Cancellation charges insurance
    unbureaucratic and customer-oriented